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Q. What is Arkiva?
A. Arkiva is an online digital data storage application. It centralizes all your media into one secure location. Features include: Customized Homepage, Advanced Email, Storage & Sharing of Photos, Videos, Music, PC Business & Personal documents, Medical Records and much more are all components of Your Arkiva.com account.
Q. Where can I get an Arkiva.com account? A. To sign up for an account, visit our signup page. Sign Up Arkiva
Q. How much does Arkiva cost? A. Your account is FREE up to 1 Gigabyte of storage!
Q.Can I get more storage space & will there be a fee?
A. Yes you can. Our rates are very competitive. They are as follows;
6gb = $49.95 per year
11gb = $89.95 per year
22gb = $169.95 per year
50gb = $369.95 per year
Q. What browsers does Arkiva work with?
A. . Internet Explorer, Firefox, Opera, Safari.
Q. How do I work with my files and folders?
A. You can upload and edit all your PC files (i.e. Word, Excel. PDF) by choosing the documents icon and following the simple steps.
Q. How can I share files and folders? Am I limited to Arkiva Users only?
A. You can share with any email address.
Q. . How many images can I have on my account?
A. In total you cannot exceed 1 gigabyte of space, unless you choose to purchase an upgraded account.
Q. Am I limited to picture size?
A. You are not limited as to the size of an image but in total storage you are limited to 1GB unless you choose to purchase additional storage space. You have the option of uploading your files in their current state or compressing them to save space.
Q. Will I be able to host music and video files on my account?
A. Yes.
Q. What do I do if I want to cancel my account?
A. Call us at 1-888-8-ARKIVA ( 275482)
Q. How do you safeguard and secure my data to prevent accidental loss or unauthorized access?
A. We are dedicated to protecting the privacy of your personally identifiable information. Arkiva.com stores all information under physical, electronic and procedural controls that comply with, or exceed, governmental standards. Our employees do NOT have access to your secure website information at any time or for any reason.
Q. How do you secure my personal identifiable information and/or my password?
A. No one has access to any individual customer information. Stored data is encrypted. For example, if you lose your password it must be reset - Arkiva keeps limited information strictly to identify you as an Arkiva.com/Arkiva customer: name, phone number, email address. Automatic billing is sent directly from your account to the credit card company for processing.
Q. Where is my data stored? A. Multiple, secure geographic locations.
Q. Are my Medical records Secure? A. Your medical records and ALL the contents of your Arkiva account is 100% secured by our dual-layer security. We use the same security features as major financial institutions.
Q. Will Arkiva ever release any of my medical information or personal documents to a third party? A. We will not give, sell, rent, share, or trade any of your personally identifiable information, or the data that you store using our service to any third party, except as outlined in our Terms of Service and in this privacy policy. We reserve the right to disclose such information to a third party only if (a) we have your express written consent, (b) we reasonably believe we are compelled by applicable state and federal laws, or (c) we reasonably believe that an emergency involving immediate danger such as death or serious physical injury to any person, or other irreparable injury, including economic interests of a third party, requires disclosure of the information without delay.
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